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Network Setup - Models: 9004 & 9008

Here you will be able to find exactly what you need to set up your DVR on your network.

The Local Network setup has to be done first before you can set it up remotely.

net connect

You want to make sure that the computer you are on is also where the Digital Video Recorder is going to be (on the same network/internet connection).

 

Step 1: Finding the right settings

To find your specific settings for your network system and how to tell your DVR is communicating with your router, follow these steps:

  • Click on the Windows Start button and click Run
Start Button
  • In the Run dialog box, type the letters CMD and press the Enter button
Run Command
  • Once the command prompt pops up you should see a blinking cursor, type ipconfig and press Enter

ipconfig

Step 2: Write down the Settings

  • So what does this tell you? This example shows you that your IP is 192.168.1.2. This is the number that represents the computer you are currently on (Do not use this same address for the DVR).
  • It also shows you that your Subnet Mask is: 255.255.255.0 You should not have to worry about this, but make sure that it is the same in the Network Settings of the DVR.
  • Lastly, you will see the Default Gateway. Write down this number, in this example it is: 192.168.1.1 (If yours looks different, don't worry about it, just write down the number it shows you).

The Default Gateway is your Router. This connects to your service providers Modem, which connects you to the Internet. This number is very important as you will use it for 2 places in the Network Setup settings in the DVR.

To get to the Network Setup settings. Press Menu on your remote or DVR front panel and go down to Network.

9000

Here is an example of a Network Setup:

9000

 After you have the correct settings, select Apply.

9000

It should show you that it is successful:

9000

Go ahead and Exit now.

9000

You should see this:

9000

After you hit OK it will Restart.

restart

 Next, change the MAC address so that your router does not have issues with it.  Select Menu and then go to System:

system

 Select Info.  Move up to the MAC Address area.

mac1

mac2

Edit the MAC Address so that it reads 00-1A-2B-3C-4D-5E.  To get to the letters,select the 123 button on the right of the numbers.

mac3

It should look like this:

mac4

Apply the settings and Save it.

mac5

mac6

mac7

Select OK and then choose Exit.

mac8

mac9

After it restarts go to the next step.

restart

Step 3: Verifying The DVR is Communicating to the Router

Let your DVR restart until you see the camera screens for the next steps.

Now your DVR should be communicating with your router. To verify that it is, follow the next steps.

Go back into the Command Prompt and type: Ping 192.168.1.100 and press Enter on your keyboard.

ping

If you do not get replies back and it says "Request Timed Out," double check your settings. (Start over at the top of the Steps).

Step 4: Connect to the DVR via Internet Explorer

  • Open Internet Explorer by going to Start, Programs, Internet Explorer.

  • Now that Internet Explorer is running, go to Tools, Internet Options (Either at the top of top right side of the menu bar)

  • For Internet Explorer 7 and above:

  • Select the Security Tab

  • Custom Level Button

  • Scroll down to ActiveX Controls and Plugins

Under ActveX Controls and Plugins do the Following:

  • Select Prompt for Download Signed and Download Unsigned Activex
  • Select Prompt for Initialize and Script ActiveX controls not marked safe for scripting.

Step 5: Connecting to the DVR

In the Address Bar in Internet Explorer type in: http://192.168.1.100

When you get the ActiveX Install Box poppup, choose Run ActiveX Control.

activex

Click Install.

activex

It will take a second to install.  Next you should see this:

finish


For Help configuring your router for Remote Viewing, Please see the Extended Network Troubleshooting Page.