Have you tried our interactive Network Configuration Guide? Click Here to view a Network Setup guide that is custom made to suit your DVR and your router!
For the most effective troubleshooting, please be at the physical location of the device when requesting support!
Tech Support: firstname.lastname@example.org
US Office: 17870 Castleton Street, Suite 200, City of Industry, CA 91748
Technical Support and Customer Support: 866-551-6881
Telephone Service Hours: Mon-Fri 8:00am - 8:00pm CST